Charlotte Ladies Watch

For rings, we recommend having your finger professionally measured before purchasing a ring. This ensures accuracy and helps avoid the need for resizing.

If you’re unsure of your size, feel free to visit us in-store where our team will be happy to assist.

Order's placed before 1 pm Monday-Friday will be shipped the same day (if next day delivery is the chosen method of shipping) to be received the following working day (excluding Sundays and Bank Holidays)

If you have any questions about your order’s expected delivery date, our team is available to assist you.

​In order to return refundable products to McWhirter The Jeweller, you must return the item within 21 days of purchase in the same unworn condition as it was when received.

​Please place the product in its original packaging/display box, unworn, and include any labels or tags that might have been attached to it. You should also use the original postage parcel or box, provided it is still fit for purpose, and ensure it is securely sealed. 

​You need to specify the full value of the products being returned to the Post Office. For the purpose of the return, you should not factor in any discount that was received when purchasing the item(s). 

​We recommend sending anything valued over £50 by Royal Mail Special Delivery to cover yourself for any loss.

We aim to process and ship orders within 24-48 hours of placement.

Once your order has been dispatched, you will receive an email with tracking details, allowing you to monitor its progress. Simply use the provided tracking information on our delivery partner’s website to stay updated on your shipment.